Pulse
Best for Teams that buy sample as well as run studies
A study on Pulse, the AI-moderated research platform, starts from a team's brief, and Pulse builds the interview from it. Pulse finds participants who fit the profile in that brief, or contacts a team's own customers from a list the team uploads, with fraud checks on each one.
Strengths
- Enterprise data residency options
- Owner, Admin and Member roles
Verdict Strella records its participants on audio, video or screen, as the researcher sets. Pulse also runs interviews as typed chat, for people who would rather type than talk; Outset, Listen Labs and Conveo hold text interviews too.
Where another tool fits A program that measures its digital experience against industry benchmarks is better served by UserTesting, whose QXscore is a standard score combining attitudinal and behavioral metrics. Pulse puts its weight on the conversation, with a moderator that follows each answer.