AI-moderated research platform
Pulse is an AI-moderated research platform built for research, insights, product and customer experience teams. It runs voice interviews with your customers at scale, moderated by AI that asks, listens and follows each answer, and turns the conversations into structured findings you can trace back to what people said.
The platform covers a study from end to end. You set the brief: the research question, the areas to cover, the audience and the screener. Pulse recruits participants to that profile or invites your own customers, runs the interviews without a call to schedule, and returns transcripts and themes with every quote traced to its source.
Every study's findings stay in the insight repository, so each new brief starts from what your team already knows. The pages below take each part of the platform in turn.
AI interviews
Interviews with your customers, run without a call to schedule. The moderator asks, listens and follows the answer.
AI moderation
A moderator that probes and adapts as the interview runs.
Analysis
Themes and quotes pulled from every transcript into a report.
Recruitment
The right participants, with fraud checks on every one.
Insight repository
Every study's findings, kept and searchable in one place.
Video insights
On-screen behavior and emotion that a transcript misses.
Multi-market
One study run across several markets at once.
Trackers
The same questions asked again over time, so a change shows.
Surveys
Quantitative questions alongside the conversation.
Integrations
Connects to the tools your team already runs.
How it works
Languages