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ProductAI moderation

An AI research moderator that follows every answer

A moderator that asks, listens and follows the answer, giving every participant the same well-formed questions and probing wherever a reply is vague.

  • Consistency

    One guide, every interview

    Every participant hears the same well-formed questions from one interview, so answers can be compared across the whole study, whoever takes part and whenever they do.

  • Probing

    A second question when it matters

    When an answer is vague, the moderator asks a second question to reach the reason behind it, then moves on to the next topic in the interview.

  • Listening

    Questions that follow the answer

    The moderator listens to each answer and follows it within the areas your brief sets, so every conversation stays on the topics the study needs covered.

  • Your role

    Researchers set the direction

    You frame the question and decide what matters. The moderator carries the conversations, which leaves your team the work of reading the unexpected and making the decision.

An AI research moderator conducts research interviews in place of a person. In Pulse, the moderator works from the interview Pulse builds from your brief: it asks each question, listens to the answer and asks a second question when a reply is vague, so every participant gets the same well-formed questions across the study.

How AI moderation works

  1. Set the question and the areas to cover

  2. Pulse builds the interview from your brief

  3. The moderator runs every interview

  4. Review each conversation in full

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