ProductAI interviews
AI-moderated interviews with your customers
Interview your customers without scheduling a call. Participants take the interview when it suits them, and an AI moderator asks, listens and follows each answer.
Set up
Set the brief once
Set the research question, the areas to cover, the audience and the screener. Pulse builds the interview from that brief, so every participant gets the same well-formed questions.
Participants
No calls to schedule
Participants open a link on a phone or a laptop. Nobody waits for a free slot, and fieldwork moves at the pace of your customers.
Moderation
Follow-up questions that listen
When a reply is vague, the moderator asks a second question before it moves on to the next area to cover.
Output
Every conversation, ready to read
Each interview arrives as a full transcript alongside its recording while the rest of the study is still running, so analysis can begin before fieldwork ends.
AI-moderated interviews are research conversations led by an AI moderator instead of a person. In Pulse, you set the question and the areas to cover, participants take the interview on a phone or laptop, the moderator asks follow-up questions, and every interview arrives as a transcript alongside its recording.
How AI interviews work
Set the question and the areas to cover
Choose who to interview
Invite your list, or recruit to profile
Read transcripts as interviews finish